Store Services

Ancienne Ambiance Chelsea

Daily London Delivery, Click & Collect,
Shipping Worldwide and Virtual Appointments

Opening Hours

Monday to Friday 10am – 6pm

Weekend and out-of-hours shopping by appointment at this link

Weekend Store Collection: Processed according to the time slot you select when placing your order. 

In-Store Jewellery: with covid safety in mind, we kindly invite you to book an appointment should you wish to view jewellery items in-store. 

Bank Holiday Closure: store closed 29th – 31st May 2021 inclusive.

Book An

Enjoy an personalised, one-of-a-kind shopping experience by appointment.

You can visit us in-store at our Chelsea flagship or virtually, via your preferred video platform.

Whether shopping from home or out-of-hours we’re here to expertly assist you with your shopping needs and at a time that suits.

Select your appointment date and time in just a few clicks!

Book an Appointment at this link 

Daily Store Collection

Please select your specified collection date and time slot at online checkout.

Same Day Pickup: Orders for same day pickup must be placed before 1pm.

Weekend Store Collections: Processed according to your selected time slot, between 1pm – 5pm, excluding Holiday closure.

Alternatively contact Customer Care or submit a list of what you’d like arranged for pickup via Personal Shopping – at this link

Daily London Delivery

Please select your specified delivery date and time slot at online checkout.

Complimentary Local Delivery: Deliveries within Kensington and Chelsea are offered with our compliments. 

Same Day Delivery: Orders for same day delivery must be placed before 1pm.

Weekend Deliveries: Processed according to your selected time slot, between 1pm – 5pm, excluding Holiday closure.

Customer Care

The easiest way to contact us via Live Chat at this link.

You can also use our Live Chat feature when you see the icon, located bottom right of screen.


Telephone: +44 (0) 20 7117 2577

Store Policy

We maintain strict hygiene protocols for the safety of our team and clients.

Read about the steps we take against COVID, including team hygiene, routine cleaning and sanitisation measures.

Read Store Safety Guide

Card Payments

In the interest of increased safety practices at our store we encourage contactless payments. 

We offer several options for safe processing.

Read Safe Payments Guide

Shopping Events & Trunk Shows

From new product launches to special trunk shows in-store and online…

Be the first to hear our news and receive exclusive invitations to shopping events, offers and more.

Join Our Mailing List at this link

Ancienne Ambiance

Store Location

3 Cale Street, London, SW3 3QT

The Ancienne Ambiance boutique is located in Chelsea Green.

A hidden gem moments from Kings Road and Sloane Square, it is home to the finest independent shops, restaurants and cafes in the heart of Chelsea.

Nearest Tube:  Sloane Square and South Kensington

“With so many incredible products on offer, it is almost impossible to choose. Walking into the shop you are immediately hit by the wonderfully invigorating scents of the many candles, diffusers and heavenly perfumes on offer. Pop by if you are in town and experience it yourself, or take a look at their constantly evolving website. You’re in for a treat” –