Store Services

Ancienne Ambiance Chelsea

We continue to offer Daily Local Delivery, Click & Collect,
Shipping Worldwide and Virtual Appointments

Operating Hours


Our boutique is open for pre-arranged collections and deliveries only. 

Monday to Friday 11am – 5pm and by appointment

In-store shopping is not permitted at our Chelsea store due to government restrictions.




Shop from home with an expert member of our in-store team, at a time that suits you and on your preferred platform via Zoom, FaceTime, WhatsApp or Instagram.

Enjoy an expertly curated, one-of-a-kind personalised shopping experience from the comfort of your home.

Click here to Book Appointment 

Click & Collect

Orders for same day collection must be placed before 1pm in order to collect from 3pm on the same day.

NB. Collection time arranged upon receipt of order.

Please select ‘Click & Collect’ at checkout when placing your order.

Alternatively, click here to give us a list of what you’d like pre-arranged for store collection. 

Local Delivery

Orders for same day delivery must be placed before 1pm.

NB. Delivery time slot arranged upon receipt of order.

We’re delighted to offer daily deliveries in Kensington and Chelsea, with our compliments.

Please select this option at online checkout or contact Customer Care.

Customer Care

Instant Chat via bottom right of screen.




Telephone +44 (0) 20 7117 2577

Store Safety

We maintain strict hygiene protocols for the safety of our team and clients.

Read about the steps we take against COVID, including team hygiene, routine cleaning and safety measures.

Read Store Safety Guide

Card Payments

In the interest of increased COVID safety practices at our store we encourage contactless payments. 

We offer several options for safe processing.

Read Safe Payments Guide

Shopping Events & Trunk Shows

From new launches to special trunk shows…

Be the first to hear our news and receive exclusive invitations to online shopping events and offers.

Sign-Up Here 

Ancienne Ambiance

Store Location

3 Cale Street, London, SW3 3QT

The Ancienne Ambiance boutique is located at the prestigious Chelsea Green.

A hidden gem moments from Kings Road and Sloane Square, it is home to the finest independent shops, restaurants and cafes in the heart of Chelsea.

Nearest Tube:  Sloane Square and South Kensington

“With so many incredible products on offer, it is almost impossible to choose. Walking into the shop you are immediately hit by the wonderfully invigorating scents of the many candles, diffusers and heavenly perfumes on offer. Pop by if you are in town and experience it yourself, or take a look at their constantly evolving website. You’re in for a treat” –