Ancienne Ambiance in Chelsea Green
AT YOUR SERVICE
Daily London Delivery, Click & Collect,
Shipping Worldwide and Virtual Appointments
Opening Hours
August 2021
Monday to Friday 10am – 6pm
NB. Wednesday 4th August 10am – 5pm
Out of Hours Appointments: Learn More
Store Collection: Monday to Sunday (excluding holidays). Select your Click & Collect date/time at online checkout or contact Customer Care.
Face Mask Required: Please wear your face covering when entering the store.
The boutique is operating under strict safety guidelines regarding COVID-19.
Book A Store
Appointment
Visit our Chelsea boutique via video call from wherever you are in the world or book a private in-person shopping experience.
Appointments are tailored to suit your needs and one-to-one with an expert member of our team, whether you’re shopping our latest arrivals, something you’ve spotted on Instagram, a fragrance refresh or gorgeous gifts for loved ones.
Same-Day
Collection
Enjoy same-day availability of your purchases Monday to Sunday (excluding holidays).
Simply place your order by 1pm, select Click & Collect at online checkout and choose your collection date/time.
Personal Shopping: Place your order directly with our expert team and we can arrange special handling and delivery of your purchases to any destination. Learn More
Same-Day
London Delivery
Enjoy same-day delivery within London every day – Monday to Sunday (excluding holidays).
Simply place your order by 1pm and select your date/time from our London delivery options at checkout.
Complimentary Local Delivery: Deliveries within Kensington and Chelsea are with our compliments.
Contact
Customer Care
The easiest way to contact us via Live Chat at this link.
Live Chat responses will go directly to your email address, should we be unavailable.
NB. You can also use our Live Chat feature when you see the icon, located bottom right of screen.
Email: info@ancienneambiance.com
Telephone: +44 (0) 20 7117 2577
Covid Safety
Precautions
We continue to prioritise the health and safety of our clients and team and are following strict safety protocols.
Our Store Safety Guide details all safety precautions, including the steps we take against COVID-19, team hygiene, routine cleaning and sanitisation measures.
Contactless
Card Payments
In the interest of increased safety practices regarding COVID-19, we encourage contactless payments in-store.
We offer several options for contactless processing, including Apple Pay and PayPal.
Shopping Events & Trunk Shows
Join Our Mailing List
From new product launches to special trunk shows in-store and online…
Be the first to hear our news and receive exclusive invitations to shopping events, offers and more.
Store Location
3 Cale Street, Chelsea, London, SW3 3QT
The Ancienne Ambiance boutique is located in Chelsea Green.
A hidden gem moments from Kings Road and Sloane Square, it is home to the finest independent shops, restaurants and cafes in the heart of Chelsea.
Nearest Tube: Sloane Square and South Kensington
“A visit to the iconic Ancienne Ambiance flagship boutique in the heart of Chelsea is a must, so you can see and try out the products in person. It is an experience for the senses, but worry not if you’re out of town, as the slick website makes online shopping easy. With complimentary shipping worldwide, virtual and in-store appointments, along with complimentary gift wrapping, the Ancienne Ambiance digital experience is as good as a trip to the store.” – TheGoodWebGuide.co.uk
