At Your Service

Ancienne Ambiance in Chelsea Green

Daily Click & Collect, London Delivery
Virtual Appointments and Shipping Worldwide

Opening Hours
October 2021

Monday to Friday 10am – 6pm

Saturday 10am – 1pm

Also By Appointment: Learn More

Face Mask Required: Please put your face covering on before entering the store.

The boutique is operating under strict safety guidelines regarding COVID-19.

Book A Store

Visit our Chelsea boutique via video call from wherever you are in the world or book a private in-person shopping experience.

Appointments are tailored to suit your needs and one-to-one with an expert member of our team, whether you’re shopping our latest arrivals, something you’ve spotted on Instagram, a fragrance refresh or gorgeous gifts for loved ones.

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Enjoy same-day availability of your purchases Monday to Sunday (excluding holiday closure).

Simply place your order by 1pm, select Click & Collect at online checkout and choose your collection date/time.

Personal Shopping: Place your order directly with our expert team and we can arrange special handling and delivery of your purchases to any destination. Learn More

London Delivery

Enjoy same-day delivery within London every day – Monday to Sunday (excluding holiday closure).

Simply place your order by 1pm and select your date/time from our London delivery options at checkout.  

Complimentary Local Delivery: Deliveries within Kensington and Chelsea are with our compliments.

Customer Care

The easiest way to contact us via Live Chat at this link.

Live Chat responses will go directly to your email address, should we be unavailable.

NB. You can also use our Live Chat feature when you see the icon, located bottom right of screen.


Telephone: +44 (0) 20 7117 2577

Covid Safety

We continue to prioritise the health and safety of our clients and team and are following strict safety protocols. 

Our Store Safety Guide details all safety precautions, including the steps we take against COVID-19, team hygiene, routine cleaning and sanitisation measures.

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Card Payments

In the interest of increased safety practices regarding COVID-19, we encourage contactless payments in-store. 

We offer several options for contactless processing, including Apple Pay and PayPal.

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Shopping Events & Trunk Shows

Join Our Mailing List

From new product launches to special trunk shows in-store and online…

Be the first to hear our news and receive exclusive invitations to shopping events, offers and more.

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Ancienne Ambiance

Store Location

3 Cale Street, Chelsea, London, SW3 3QT

The Ancienne Ambiance boutique is located in Chelsea Green.

A hidden gem moments from Kings Road and Sloane Square, it is home to the finest independent shops, restaurants and cafes in the heart of Chelsea.

Nearest Tube:  Sloane Square and South Kensington

“A visit to the iconic Ancienne Ambiance flagship boutique in the heart of Chelsea is a must, so you can see and try out the products in person.  It is an experience for the senses, but worry not if you’re out of town, as the slick website makes online shopping easy. With complimentary shipping worldwide, virtual and in-store appointments, along with complimentary gift wrapping, the Ancienne Ambiance digital experience is as good as a trip to the store.”