/    /  Staying Covid-19 Secure In-Store

ancienne ambiance luxury scented candles and luxury gifts heart of Chelsea, London - pretty shop front - beauty shortlist awards winners

Staying Covid-19 Secure In-Store

Safe In-Store Shopping

So delighted to welcome you back to our Chelsea boutique

We maintain strict hygiene protocols so you can shop safely. As always you can rest assured that the wellbeing of our clients is our priority.

When You Arrive

– One customer only allowed in-store

– Please ring door bell or knock for entry

– Face covering required to enter (complimentary face masks provided) 

When You Enter/Leave

– Please clean your hands with sanitiser


– Please do not touch products. We will assist you with prepared testers


– Jewellery displays in-store will return when it is safer to do so. Meanwhile you can arrange a private viewing (book here), ensuring strict covid safety and hygiene. We’ll put together a fabulous selection at your request, to shop safely in-store or virtually. 

When You Pay

– Card payments only

– Contactless payment by machine or secure link by email/phone


Keeping That Personal Touch…

Always Open Online

We process website and telephone orders for Store Collection (Click & Collect), Curbside Pick-up, London courier delivery and Shipping Worldwide.

Personal Shopping & Store Collections

Whether you’d like personal shopping assistance or prefer to tell us the items you want prepared for store collection, leave it with us. We’ll arrange it all for you and have it ready to collect at a time that suits you.

Pre-order for store collection >>>

Appointments & Virtual Visits

Prefer to shop by appointment at a time that suits you?

Book out-of-hours appointments, jewellery viewings or virtual visits with ease.

Book a store appointment or virtual shop visit >>>

We are only a click or call away

– Live Chat: chat bubble located bottom right of screen

– Email:

– Telephone: +44 (0) 20 7117 2577

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Instagram >>>

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