Customer Services

Office Hours: 10:00 – 17:00 UK time, Monday to Friday (excluding holiday closure & UK public holidays) – but our website is open 24hrs, 365 days of the year.


Chelsea Boutique Details & Opening Hours: click here

Press, Marketing & Wholesale Enquiries: click here

Blogger Enquiries & Discount Application: click here

Please note: Our website is our visual brochure and, due to our regular updates, we do not make paper catalogues.

Got an enquiry or want to give us feedback? Please complete the form below and our Customer Services Team will get back to you:

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** Complimentary Worldwide Delivery All Year ** Dismiss

Visit Us

Ambiance Chelsea Green

“Step into Ancienne Ambiance’s chic boutique… a treasury of beautifully-scented treats” – The Beauty Shortlist

Location: 3 Cale Street, Chelsea Green, London, SW3 3QT

Shop Email:

Customer Services: +44 (0) 20 7117 2577

November Opening Hours:

Monday 10:00 – 17:00

Tuesday to *Friday 10:00 – 18:00 (*Friday 17th November 10:00 – 17:00)

Saturday 10:00 – 17:00

Closed Sundays and UK public holidays