Customer Services

Office Hours: 10:00 – 18:00 UK time, Monday to Friday (excluding holiday closure & UK public holidays) – but our website is open 24hrs, 365 days of the year.


Telephone Orders: click here

Chelsea Boutique Details & Opening Hours: click here

Press, Marketing & Wholesale Enquiries: click here

Blogger Enquiries & Discount Application: click here

Please note: Our website is our visual brochure and, due to our regular updates, we do not make paper catalogues.

Got an enquiry or want to give us feedback? Please complete the form below and our Customer Services Team will get back to you:

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** Free Gift: luxurious Goddess Bath Salts (worth £30) on orders over £50 ** Dismiss

Visit Us

Ancienne Ambiance Shop Front Window

Location: 3 Cale Street, Chelsea Green, London, SW3 3QT


Customer Services: +44 (0) 20 7117 2577

September Opening Hours:

Monday to Friday 10:00 – 17:00

Saturday 10:00 – 13:00

Closed Sundays and UK public holidays