Customer Care

Live Chat Assistance: Start a Live Chat with one of our team (the chat window is located at the bottom right-hand corner of your screen)

Order Enquiries Email:

Customer Care Telephone:  +44 (0) 20 7117 2577

Order & Delivery Information:  click here

Press, Marketing & Wholesale Enquiries:   click here

Head Office Opening Hours:  11am – 5pm UK time, Monday to Friday (excluding holiday closure & UK public holidays) – but our website is open 24hrs, 365 days of the year.

Chelsea Boutique Opening Hours & Location:  click here


General Enquiries:

Got a general enquiry or want to give us feedback? Please complete the form below and our team will get back to you:

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