Customer Services

Office Hours: 10:00 – 17:00 UK time, Monday to Friday (excluding holiday closure & UK public holidays) – but our website is open 24hrs, 365 days of the year.

General Enquiries:

Customer Services: +44 (0) 20 7117 2577

Chelsea Boutique Address & Opening Hours: click here

Press, Marketing & Wholesale Enquiries: click here

Blogger Enquiries & Discount Application: click here

Please note: Our website is our visual brochure and, due to our regular updates, we do not make paper catalogues.

Got an enquiry or want to give us feedback? Please complete the form below and our Customer Services Team will get back to you:

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** January Offer: 10% Off Online Orders ** Complimentary Worldwide Delivery All Year ** Dismiss

Visit The Boutique

“Step into Ancienne Ambiance’s chic boutique… a treasury of beautifully scented treats”  – The Beauty Shortlist

Our boutique is located at the prestigious Chelsea Green, in the heart of Chelsea…

Location: 3 Cale Street, London, SW3 3QT

General Enquiries:  click here

January Opening Hours:  Monday to Saturday 10:00am – 5:30pm

Closed Sunday & UK public holidays.