Online Orders
* To purchase, click on the [Add To Shopping Bag] links located on the product pages, to add items to your shoppning bag.
* Then follow the shopping bag checkout steps, which instruct you to add our billing address, delivery address etc.
All prices include First Class worldwide shipping. All online payments are secure and powered by WorldPay.
Telephone Orders
If you wish to place your order over the phone or have any enquiries about placing an order, please contact us on +44 (0) 870 199 8958.
Please note: we are based in London, United Kingdom and our office hours are 10:00-18:30 (UK time) Monday- Friday. However, if you call out of office hours please do leave us a detailed message and we'll call you back !
Payment
We accept all major credit and debit cards, inclucing American Express.
For PayPal payments please click here and make payments payable to: info@ancienneambiance.com.
U.K. cheques, International money orders, cashier checks and bank transfer are also accepted. Please email us for further details.
Refunds
Items may be returned within 30 days of purchase for a full refund, minus shipping.
N.B. Items must be unused and undamaged for a full refund.
Refund by credit card applies only to items purchased by credit card.